Privacy Policy
PRIVACY POLICY
Last Updated: May 1st, 2026
At GMThreadsNYC, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or make a purchase. By using our website, you consent to the practices described in this policy.
2.1 Information
We Collect We collect various types of information to provide and improve our services to you: Personal Information You Provide: Contact Information: Name, email address, phone number, shipping address, and billing address. Account Information: Username, password, and account preferences. Payment Information: Credit card number, debit card number, or other payment method details. Note: Full payment card information is processed by our third-party payment processors and is not stored on our servers. Communication Data: Information you provide when contacting us via email, social media, or other channels. Information Collected Automatically: Browsing Data: Pages visited, time spent on pages, links clicked, products viewed, and search queries on our website. Device Information: IP address, browser type and version, operating system, device type, screen resolution, and language settings. Location Data: General geographic location based on your IP address. Cookies and Tracking Technologies: Information collected through cookies, web beacons, pixels, and similar technologies. Please see our Cookie Policy.
2.2 How We Use Your Information
We use the information we collect for the following purposes: Order Fulfillment: Processing and fulfilling your orders, communicating with you about your purchases, and coordinating with our print-on-demand fulfillment partners and shipping carriers. Customer Communication: Responding to your inquiries, providing customer support, and sending order updates and transactional emails. Marketing: Sending promotional emails, newsletters, and offers about our products and brand (with your consent where required by law). You may opt out of marketing communications at any time. Analytics and Improvement: Analyzing website usage patterns, improving our website functionality and user experience, and developing new products and features. Fraud Prevention and Security: Detecting and preventing fraudulent transactions, unauthorized access, and other illegal activities. Legal Compliance: Complying with applicable laws, regulations, and legal processes.
2.3 Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about the cookies, we use and how to manage them, please refer to our Cookie Policy.
2.4 Third-Party Sharing
We do not sell your personal information. We may share your information with the following categories of third parties, solely to the extent necessary for the stated purposes: Third-Party Category Purpose Data Shared Payment Processors Processing payments securely Billing information, transaction details Shipping Carriers Delivering orders to you Name, shipping address, phone number POD Fulfillment Partners Producing and shipping your custom-made products Order details, shipping address Analytics Providers Understanding website usage and performance Browsing data, device information (typically anonymized) Email Marketing Platforms Sending newsletters and promotional communications Name, email address Wix (Website Host) Hosting and operating our website Data processed through the Wix platform We may also disclose your information if required by law, court order, or governmental regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
2.5 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically: Order and transaction data: Retained for a minimum of five (5) years for accounting, tax, and legal compliance purposes. Account information: Retained for as long as your account is active. Upon account deletion request, data will be removed within thirty (30) days, except where retention is required by law. Marketing data: Retained until you opt out or request deletion. Browsing and analytics data: Typically retained in anonymized or aggregated form for up to twenty-four (24) months.
2.6 Your Rights
Depending on your location, you may have the following rights regarding your personal information: Access: Request a copy of the personal information we hold about you. Correction: Request correction of any inaccurate or incomplete personal information. Deletion: Request deletion of your personal information, subject to certain exceptions. Opt-Out of Marketing: Unsubscribe from marketing emails using the “Unsubscribe” link at the bottom of any marketing email, or by contacting us directly. Data Portability: Request your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at manager@gmthreadsnyc.com.
We will respond to your request within thirty (30) days.
2.7 California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA): The right to know what personal information we collect, use, disclose, and sell. The right to request deletion of your personal information. The right to opt out of the sale or sharing of your personal information. We do not sell your personal information. The right to non-discrimination for exercising your privacy rights. The right to correct inaccurate personal information. The right to limit the use of sensitive personal information.
To submit a CCPA request, contact us at manager@gmthreadsnyc.com with the subject line “CCPA Request.”
2.8 International Privacy Rights
If you are located outside the United States and access our website or purchase our products, please be aware that your information may be transferred to and processed in the United States. By using our website, you consent to such transfer and processing. We are committed to protecting your data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for individuals in the European Economic Area and the United Kingdom.
2.9 Children’s Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe a child under 18 has provided us with personal information, please contact us at manager@gmthreadsnyc.com.
2.10 Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, or destruction. These measures include encrypted data transmission (SSL/TLS), secure payment processing through PCI-compliant providers, and access controls limiting who can view your information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
2.11 Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, provide additional notice such as a website banner or email notification.
2.12 Contact for Privacy Inquiries If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: GMThreadsNYC — Privacy Inquiries Email: manager@gmthreadsnyc.com