Effective Date April 1st 2026

Returns

Returns are accepted within 14 days of confirmed delivery. Items must be unworn, unwashed and in original condition with tags attached.

Final Sale items, Discounted items & Accessories are not eligible for return.

Refunds

Refunds are issued to the original payment method once the returned item is received and inspected. Shipping fees are non-refundable.

Please allow 5-7 business days for processing.

Exchanges

Exchanges are offered based on product availability. If the item is unavailable, a refund will be issued.

Damaged or Incorrect Items

If you receive a damaged or incorrect item,

Contact us within 7 days of delivery at: support@gmthreadsnyc.com with photos.

We will replace the item with no cost to you.